Botsense Refund Policy

Effective Date: 15 November 2024
Legal Entity: Mohit E Retail And Digital Services

1. Non-Refundable Payments:
   All payments for subscriptions and services are non-refundable, as we provide a free trial to evaluate our platform.
   
   
2. Exceptional Circumstances for Refunds:
   Refunds are granted only in specific cases, such as:
       – Verified technical issues caused by our system.
       -Unauthorized or erroneous charges.
   
   
3. Cancellation Policy:

             -Subscriptions can be canceled at any time.
             -Cancellations take effect at the end of the billing cycle.
            -No refunds are issued for unused subscription periods.

       4. Refund Request Submission:
          All refund requests must be sent to support@botsense.io. Requests will be reviewed and resolved within 7 business days.

       5. Payment Gateway:
           Payments are securely processed through Razorpay. Report any disputes or issues immediately to our support team.

         6. Policy Amendments:
            Botsense.io reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting the updated policy                on  the Botsense.io website.

          7. Legal Compliance:
            This refund policy complies with the local laws and regulations where Botsense.io operates. Users are encouraged to review the Terms of                        Service and Privacy Policy for a comprehensive understanding of their rights and obligations.

       8. Contact Us:
           For any concerns or queries, reach out to us at support@botsense.io.