WhatsApp Business API for Healthcare Providers
Botsense helps hospitals, clinics, and diagnostic labs automate patient communication, appointment scheduling, and report sharing — all via WhatsApp Business API.
- Send appointment confirmations and reminders automatically
- Share lab reports and prescriptions securely
- Handle patient queries instantly with chat automation
Trusted by 100,000+ Businesses Across 50+ Countries
Hospitals, clinics, diagnostic labs, and telehealth platforms trust Botsense for secure, scalable WhatsApp automation for healthcare. From appointment scheduling to lab report delivery — we help healthcare providers improve patient communication while staying compliant and efficient.
What Can You Do with WhatsApp in Education?.
Whether you're managing hundreds of patient queries or need to send appointment updates instantly — WhatsApp is now the preferred channel for healthcare providers. Botsense helps you automate it all without hiring more staff.
Design Your WhatsApp Workflow Without Writing a Single Line of Code
You don’t need a developer to build smart WhatsApp flows anymore. With Botsense, you can create custom reply sequences, lead qualification flows, and message journeys — all using our visual drag-and-drop builder.
Send Bulk WhatsApp Messages Without Getting Blocked
With Botsense, you can broadcast personalised WhatsApp messages to thousands of users at once, without worrying about your number getting flagged. Upload a contact list, pick your approved template, and hit send.
Segment and Retarget Users Based on Real-Time Engagement
You don’t need a developer to build smart WhatsApp flows anymore. With Botsense, you can create custom reply sequences, lead qualification flows, and message journeys — all using our visual drag-and-drop builder.
Send Bulk WhatsApp Messages Without Getting Blocked
With Botsense, you can broadcast personalised WhatsApp messages to thousands of users at once, without worrying about your number getting flagged. Upload a contact list, pick your approved template, and hit send.
Automate Appointment Booking with WhatsApp
Let patients easily book, reschedule, or cancel appointments through WhatsApp. Botsense helps healthcare providers send timely reminders to reduce missed visits and keep your schedule running smoothly.
- Confirm, reschedule, or cancel bookings in a few taps
- Reduce no-shows with automated reminders
- Sync appointments with your internal calendar system
- Use your verified WhatsApp Business account for trust
Send Prescription Refill Reminders on WhatsApp
Make it easy for patients to stay on track with their treatment. Botsense helps pharmacies and clinics send automated reminders when it’s time to refill or take medication.
- Send reminders for refill dates or missed doses
- Improve adherence to treatment plans
- Deliver messages through secure, verified WhatsApp templates
- Trigger alerts based on prescription schedules
Share Lab Results & Reports Securely via WhatsApp
Deliver lab reports and medical documents directly to patients on WhatsApp. It saves time and eliminates the need for in-person visits just to collect results.
- Send PDF reports securely through end-to-end encryption
- Notify patients as soon as results are available
- Reduce front desk calls and walk-in traffic
- Maintain patient confidentiality with secure links
Offer Virtual Consultations Over WhatsApp
Let patients book and attend video consultations right from WhatsApp. Botsense helps you manage virtual care without switching platforms.
- Share meeting links and time slots instantly
- Send reminders before appointments
- Provide follow-up instructions after the call
- Enable secure messaging for pre-visit queries
Send Personalized Health Tips via WhatsApp
Stay connected with patients by sharing helpful tips and preventive care updates. From diet advice to vaccination drives — reach them where they’re most active.
- Send fitness and nutrition tips regularly
- Share disease prevention info and check-up reminders
- Customize messages by age, gender, or medical history
- Boost engagement with interactive messages
Handle Patient Queries with Automated Support
Give your patients 24/7 support through WhatsApp. Botsense Chatbots can answer routine questions or escalate to staff for complex issues.
- Answer FAQs about symptoms, prescriptions, and care
- Escalate to doctors or support staff when needed
- Keep track of patient history inside chat
- Reduce call center load and waiting times
Send Urgent Health Alerts on WhatsApp
Quickly notify patients during outbreaks, emergencies, or natural disasters. WhatsApp ensures high delivery and open rates when timing matters.
- Send alerts during public health emergencies
- Inform patients of new hospital guidelines or safety updates
- Reach patients instantly with bulk WhatsApp messages
- Get delivery and read confirmations in real-time
Education & EdTech
Engage students, automate admission inquiries, and send instant alerts. Botsense helps schools, colleges, and edtech brands streamline communication using WhatsApp automation.
Banking & Fintech
Improve customer onboarding, streamline KYC, send EMI reminders, and provide fast support all through secure WhatsApp messaging. Perfect for NBFCs, fintech apps and small banks
Healthcare
Schedule appointments, send prescriptions, share lab reports, and follow up with patients all on WhatsApp. Botsense helps clinics and hospitals offer personal care at scale and healthcare communication
Events & Webinars
Automate event registrations, send real-time reminders, share secure webinar links, and collect instant feedback — without any email delays. Great for coaching, SaaS, webinar engagement, masterclasses.
Automotive
Generate and qualify car buyer leads, send showroom visit reminders, share brochures, and automate test-drive bookings, all via WhatsApp. Perfect for dealerships and service centers.
Real Estate
Automate lead replies, share floor plans, schedule site visits, and send follow-up messages instantly on WhatsApp. Real estate builders, brokers, and property portals use Botsense to close 3X faster.
IT Services
Stay responsive with clients, automate project updates, appointment scheduling, and invoice reminders — all on WhatsApp. Ideal for SaaS, freelancers, and tech support agencies.
Offline & Retail
Automate order alerts, stock updates, and promotions for your physical store. Botsense helps salons, shops, gyms, and service providers build strong WhatsApp relationships with local customers.
