Privacy Policy

Effective Date: [15 November 2024]

Website: https://botsense.io
API Subdomain: https://api.botsense.io
Legal Entity: Mohit E Retail And Digital Services
Contact Email: mohit@botsense.io
Phone: +91 9201099245
Address: 3rd Floor, Prestige Vihar, Scheme No 74C, Vijay Nagar, Indore, Madhya Pradesh 452010

Botsense.io (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of data we collect, how it is used, and your rights regarding your information.

1. Information We Collect

Personal Information: Includes your name, email, phone number, and billing details collected during account creation and payment processing via Razorpay.
Technical Data: IP address, browser type, device information, and usage statistics.
Cookies and Tracking: Cookies for session management, analytics, and enhancing user experience.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Communicate updates, promotions, and account information.
Securely process payments through Razorpay.
Comply with legal and regulatory requirements.

3. Sharing Your Information

Your information is shared only with:

Third-party service providers like Razorpay for payment processing.
Partners and affiliates for service enhancement.
Government authorities if required by law.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

5. Data Retention

Your personal data is retained as long as necessary for service delivery, compliance with legal obligations, and dispute resolution.

6. Your Rights

You have the right to:

Access, update, or delete your data.
Request a copy of the data we hold about you.
Withdraw consent for processing your data.

7. Data Security

We use encryption, secure servers, and access controls to protect your data from unauthorized access and breaches.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Policy Amendments

We reserve the right to update this Privacy Policy. Changes will be effective upon posting on https://botsense.io.

10. Legal Compliance

This Privacy Policy complies with applicable laws and regulations. Users are encouraged to review our Terms of Service for additional information.

11. Contact Us

If you have any questions or concerns regarding this policy, please contact us at:

Email: mohit@botsense.io
Phone: +91 9201099245
Address: 3rd Floor, Prestige Vihar, Scheme No 74C, Vijay Nagar, Indore, Madhya Pradesh 452010