Terms and Conditions
PLEASE READ THE TERMS OF SERVICE CAREFULLY. BY ACCESSING OR USING THE WEBSITE (BOTSENSE.IO) OR ANY BOTSENSE SERVICES, INCLUDING OUR API PLATFORM (API.BOTSENSE.IO), YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS OF OUR TERMS OF SERVICE AND THE PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE OR SERVICES.
1. Introduction
Welcome to Botsense, operated by Mohit E Retail And Digital Services. These Terms and Conditions govern your use of our website and services. By accessing our platform, you agree to comply with these terms. If you do not accept them, please discontinue use immediately.
2. Definitions
- “Company”: Refers to Mohit E Retail And Digital Services (operating as Botsense).
- “User” or “You”: Any individual or organization using Botsense’s services.
- “Services”: Includes APIs, marketing tools, platforms, and related offerings from Botsense.
- “Content”: Refers to all data, text, and materials uploaded or transmitted via Botsense.
3. Eligibility and Account Registration
Users must be at least 18 years old or the age of majority in their jurisdiction. You are responsible for providing accurate, complete, and up-to-date information during registration. Botsense reserves the right to suspend accounts with incorrect details.
4. Use of Services
Permitted Uses: Botsense services are for authorized marketing and customer engagement activities.
Prohibited Uses: You may not:
- Engage in spamming or malicious communications.
- Attempt unauthorized access to systems or data.
- Reverse-engineer or exploit Botsense’s technology without prior consent.
5. Pricing and Payment Terms
All payments must be made via authorized gateways such as Razorpay. Pricing details will be communicated clearly and include any applicable taxes. Late payments may lead to account suspension.
6. Intellectual Property Rights
Botsense retains ownership of its APIs, tools, and proprietary content. Users retain ownership of their data but grant Botsense the right to process it for service delivery. Unauthorized use of Botsense’s intellectual property is prohibited.
7. Data Privacy and Protection
Botsense adheres to strict data protection policies. Refer to our Privacy Policy for more details. For inquiries, contact us at mohit@botsense.io.
8. Cancellation and Termination
Users may terminate their accounts by providing written notice. Botsense reserves the right to terminate accounts for breaches of these terms. Refunds will only be issued as per our refund policy.
9. Limitation of Liability
Botsense is not responsible for indirect, incidental, or consequential damages arising from the use of our services or interruptions caused by external factors.
10. Governing Law and Jurisdiction
These Terms are governed by the laws of India. All disputes will be resolved in the courts of Indore, Madhya Pradesh.
11. Modifications to Terms
Botsense reserves the right to update these terms at any time. Continued use of our services after modifications constitutes acceptance of the revised terms.
12. Contact Information
For questions or concerns, please contact:
- Email: mohit@botsense.io
- Phone: +91 9201099245
- Address: 3rd Floor, Prestige Vihar, Scheme No. 74C, Vijay Nagar, Indore, Madhya Pradesh, 452010, India
