WhatsApp API for Healthcare in Indore
Automate appointment booking, send reminders, share reports, and provide 24/7 patient support with WhatsApp Business API. BotSense helps hospitals, clinics, doctors, and diagnostic labs in Indore improve patient communication.
Indore is a major healthcare hub in Central India with numerous hospitals, clinics, and diagnostic centers serving patients from across Madhya Pradesh. Managing patient communication – appointment scheduling, reminders, report delivery, and queries – is challenging at scale.
BotSense's WhatsApp API services help healthcare providers in Indore automate patient communication, reduce no-shows, deliver reports instantly, and provide round-the-clock support – all while maintaining patient privacy and data security.
Secure & Encrypted Communication
WhatsApp Business API uses end-to-end encryption. Share reports, prescriptions, and medical information securely with patients.
Challenges Healthcare Providers Face
🚨 Sound Familiar?
- High no-show rate for appointments – patients forget
- Reception staff overwhelmed with calls for appointment booking
- Patients calling repeatedly asking "Is my report ready?"
- No way to send health tips or follow-up reminders at scale
- Difficulty reaching patients for vaccination or checkup reminders
- Long wait times on phone for simple queries
BotSense solves all of this with WhatsApp automation designed specifically for healthcare providers.
WhatsApp Automation for Healthcare
Appointment Booking Chatbot
Patients can book appointments 24/7 via WhatsApp. Select doctor, choose date and time, receive instant confirmation. Reduces reception workload by 50%.
Appointment Reminders
Automated reminders 24 hours and 2 hours before appointment. Patients can confirm or reschedule via WhatsApp. Reduces no-shows by 60%.
Lab Report Delivery
When reports are ready, patients receive automatic WhatsApp notification with PDF attachment. No more "Is my report ready?" calls.
Prescription & Follow-up
Send digital prescriptions, medication reminders, and follow-up appointment suggestions automatically after consultation.
Patient Query Chatbot
24/7 chatbot answers common queries – clinic timings, doctor availability, services offered, directions. Reduces phone calls by 70%.
Health Campaigns
Send vaccination reminders, health checkup campaigns, seasonal health tips, and wellness program announcements to patient database.
"Book"
Doctor
Date & Time
Confirmation
Reminder
Healthcare Providers We Serve
BotSense provides WhatsApp automation for all types of healthcare providers in Indore:
Who Can Benefit?
Hospitals & Nursing Homes
Multi-department appointment booking, OPD reminders, discharge summaries, and post-care follow-ups automated through single WhatsApp number.
Clinics & Doctors
Individual practitioners can automate appointment scheduling, send consultation summaries, prescription reminders, and collect feedback.
Diagnostic Labs
Sample collection booking, report ready notifications, PDF report sharing, and home collection scheduling – all automated via WhatsApp.
Healthcare WhatsApp Packages
- Meta-Verified WhatsApp Business Number
- Appointment Reminder Automation
- Patient Query Chatbot
- Report Ready Notifications
- Health Campaign Broadcasts
- Team Inbox (up to 3 users)
- Basic Analytics
- Email & Chat Support
*WhatsApp conversation charges apply
- Everything in Basic Package
- Appointment Booking Chatbot
- Multi-Doctor/Department Support
- Lab Report PDF Sharing
- HMS/EMR Integration
- Prescription Delivery
- Post-Discharge Follow-ups
- Unlimited Team Users
- Priority Support + Account Manager
- In-Person Training
*WhatsApp conversation charges apply
Large hospital with custom requirements? Contact us for enterprise solutions.
How We Set Up Your WhatsApp Automation
Consultation
We understand your patient flow, departments, current challenges. Visit our Vijay Nagar office or schedule a call.
Setup & Integration
We set up your verified WhatsApp number and integrate with your existing HMS/appointment system if needed.
Chatbot Development
Build appointment booking chatbot, patient query flows, and configure automated reminders and notifications.
Training & Launch
Train your reception and admin staff to use the platform. Go live and transform patient communication!
🏥 Ready to Transform Patient Communication?
Reduce no-shows, automate queries, and provide better patient experience!
💬 Chat on WhatsApp 📞 Call NowFrequently Asked Questions
WhatsApp API enables you to:
- Let patients book appointments 24/7 via chatbot
- Send automatic appointment reminders (reduces no-shows by 60%)
- Share lab reports and prescriptions securely
- Handle common patient queries with AI chatbot
- Send health campaigns and follow-up reminders
- Reduce reception phone workload significantly
Yes, WhatsApp uses end-to-end encryption which means messages and files are secure during transit. Only the sender and recipient can read them. BotSense implements additional security practices to ensure patient data privacy.
Yes, our Advanced Package includes HMS/EMR integration. We can connect with systems like Practo, Lybrate, or custom hospital software to sync appointments, patient data, and trigger automated messages.
Patients receive automatic WhatsApp reminders 24 hours and 2 hours before their appointment. They can confirm, reschedule, or cancel by simply replying. This reminder system typically reduces no-shows by 50-60%.
Basic Package: ₹24,999/year – For clinics, labs, and individual doctors.
Advanced Package: ₹49,999/year – For hospitals with appointment booking, HMS integration, and multi-department support.
WhatsApp conversation fees apply as per Meta's rates.
Visit Our Indore Office
📍 BotSense Indore
Address: 3rd Floor, AIC Prestige, Law Department Building, Scheme No 74C, Vijay Nagar, Indore, Madhya Pradesh 452010
Phone: +91 9630336433
Email: info@botsense.io
Hours: Monday - Saturday, 10:00 AM - 8:00 PM
Related Services
BotSense provides WhatsApp API services for all industries in Indore:
- ✓WhatsApp API Provider Indore – Complete overview
- ✓WhatsApp for Real Estate – Builders & property dealers
- ✓WhatsApp for Education – Coaching institutes & schools
- ✓WhatsApp for E-commerce – Online stores & D2C brands
- ✓WhatsApp for Healthcare – Clinics & hospitals
- ✓WhatsApp for Automobile – Car dealers & service centers
📞 Let's Discuss Your Healthcare Needs
Every healthcare facility is different. Call us to get a customized WhatsApp automation plan.
📱 +91 9630336433 📝 Request Callback
