LeadSense CRM Pricing — Built for Indian Teams, Billed in Rupees
No dollar conversion surprises. No per-feature add-ons that quietly triple your bill. LeadSense pricing is transparent, published in INR, and includes WhatsApp Business API and AI Calling in the Growth plan — features that most competitors charge hundreds of dollars extra for.
Choose Your Plan
Every plan starts with a 14-day Growth trial — no credit card required. After 14 days you stay on Growth if you add a payment method, or automatically drop to Starter (free forever). This is a key consideration when evaluating leadsense pricing for your business.
Starter
- Up to 3 users
- 500 contacts
- 1 pipeline, 5 deal stages
- WhatsApp click-to-chat
- Email logging (manual)
- Basic activity timeline
- Mobile app (Android & iOS)
- Community support (48 hr)
Growth
- Unlimited users
- Unlimited contacts
- Unlimited pipelines & stages
- Native WhatsApp Business API
- WhatsApp templates & automation
- AI Lead Scoring (40+ signals)
- AI Calling — 100 min/user/mo
- Call transcription & scoring
- Email sequences (500/user/mo)
- Automation workflows (20 active)
- Auto data enrichment
- IndiaMART & Justdial integration
- Facebook & Google Ads lead sync
- Razorpay & Cashfree sync
- n8n webhook support
- Priority email support (8 hr)
- WhatsApp support (4 hr)
Enterprise
- Everything in Growth, plus:
- Multi-tenant / white-label
- Custom AI Calling minutes
- SSO (Google Workspace / SAML)
- Custom roles & permissions
- Dedicated onboarding manager
- VAPT security audit report
- Custom SLA & uptime guarantee
- Data residency agreement (India)
- REST API + webhooks
- Dedicated CSM
- 2-hour support SLA, 7 days
Full Feature Comparison Table
Every row below represents a capability that Indian sales teams have told us matters. We have not padded this table with features no one uses.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Users | 3 | Unlimited | Unlimited |
| Contacts | 500 | Unlimited | Unlimited |
| Pipelines | 1 | Unlimited | Unlimited |
| WhatsApp Click-to-Chat | ✓ | ✓ | ✓ |
| WhatsApp Business API (native) | — | ✓ | ✓ |
| WhatsApp Automation Sequences | — | ✓ | ✓ |
| AI Lead Scoring | — | ✓ | ✓ |
| AI Calling (min/user/mo) | — | 100 | Custom |
| Call Transcription | — | ✓ | ✓ |
| Auto Data Enrichment | — | ✓ | ✓ |
| Email Sequences | — | 500/user/mo | Custom |
| Automation Workflows | — | 20 active | Unlimited |
| IndiaMART / Justdial Integration | — | ✓ | ✓ |
| Multi-Tenant / White-Label | — | — | ✓ |
| SSO | — | — | ✓ |
| REST API Access | — | Read-only | Full CRUD |
| Support | Community | Email + WhatsApp | Dedicated CSM, 2-hr SLA |
How LeadSense Pricing Compares to Competitors
Indian sales teams frequently compare LeadSense against Zoho CRM, HubSpot, and Freshsales before deciding. Here is what the real monthly cost looks like for a 10-person sales team that needs WhatsApp integration — which is the majority of Indian B2C sales operations. This is a key consideration when evaluating leadsense pricing for your business.
| CRM | Base (10 users) | WhatsApp Cost | AI Calling | Total / Month |
|---|---|---|---|---|
| LeadSense Growth | ₹9,990 | Included | Included | ₹9,990 |
| Zoho CRM Professional | ~₹16,000 | ~₹8,000 (Zoho Cliq add-on) | Not available | ~₹24,000+ |
| HubSpot Starter | ~₹30,000 | Third-party only | Not available | ~₹30,000+ |
| Freshsales Growth | ~₹18,000 | ~₹10,000 (add-on) | Not available | ~₹28,000+ |
Estimates based on published pricing as of Q1 2026. WhatsApp add-on costs are approximate and vary by vendor. LeadSense Growth at ₹999/user/month billed monthly, ₹832/user/month billed annually. This is a key consideration when evaluating leadsense pricing for your business.
See our detailed comparison pages: vs Zoho | vs HubSpot | vs Freshsales | vs Salesforce. This is a key consideration when evaluating leadsense pricing for your business.
How LeadSense Pricing Works: A Complete Breakdown
We believe CRM pricing should be simple, predictable, and fair. Here is exactly what you pay for and what you get at each tier.
Starter Plan — Free Forever
The Starter plan is designed for solopreneurs, freelance consultants, and very small businesses just getting started with lead management. You get full CRM functionality for up to 3 users and 500 contacts. This includes the visual Kanban pipeline, basic lead scoring, manual lead entry, and CSV import. WhatsApp messaging is limited to personal conversations (not the Business API), and AI Calling is not included. There is no time limit — use the Starter plan as long as you need it. When your business grows beyond 500 contacts or you need WhatsApp automation, upgrade to Growth. This is a key consideration when evaluating leadsense pricing for your business.
Growth Plan — ₹999/User/Month
The Growth plan is our most popular tier, used by sales teams of 3-20 people across industries. For ₹999 per user per month (₹11,988/user/year), you unlock the full LeadSense platform:. This is a key consideration when evaluating leadsense pricing for your business.
- Unlimited contacts — no cap on how many leads you can store or manage
- WhatsApp Business API — official Meta-approved API with template messages, broadcasts, and chatbot automation built in. No third-party WhatsApp add-on needed.
- AI Calling — automated voice calls for lead qualification, appointment scheduling, and follow-ups. Includes call recording, transcription, and sentiment analysis. AI Calling is billed per minute (₹1.5/min) on top of the subscription.
- AI Lead Scoring — automatic scoring of every lead based on 40+ data signals including website quality, WhatsApp presence, social media activity, and engagement behaviour
- Auto Enrichment — every lead is automatically enriched with company data, contact details, and online presence information
- AI Discovery — find new leads by scraping Google, Shopify, and business directories. 200 discovery credits per month per user.
- Assignment Rules — automatic lead routing based on score, city, industry, or custom criteria
- Drip Campaigns — automated WhatsApp message sequences for nurturing leads
- Reports and Analytics — pipeline performance, team activity, conversion funnels, and revenue tracking
- Priority support — WhatsApp and email support with 4-hour response time during business hours
For annual billing, the Growth plan drops to ₹799/user/month — saving ₹2,400 per user per year. A 5-person team on annual billing pays ₹47,940/year total. This is a key consideration when evaluating leadsense pricing for your business.
Enterprise Plan — Custom Pricing
Enterprise is for organisations with 20+ users, multi-branch operations, or specific compliance requirements. Everything in Growth plus: dedicated account manager, custom API integrations, SLA guarantees, SSO authentication, unlimited AI Discovery credits, white-label options, and on-premise deployment for regulated industries. Pricing is based on team size and requirements — typically ₹600-₹900/user/month at scale. Contact our sales team for a custom quote.
Real Cost Comparison: LeadSense vs Global CRMs for Indian Teams
Indian businesses often evaluate global CRM tools without realising the hidden costs. Here is what a 10-person sales team actually pays per year with each platform:
| Cost Component | LeadSense Growth | Zoho CRM Plus | HubSpot Sales Hub | Salesforce Sales Cloud |
|---|---|---|---|---|
| Base CRM (10 users/year) | ₹1,19,880 | ₹1,44,000 | ₹10,50,000 | ₹3,15,000 |
| WhatsApp Business API | Included | ₹60,000+ (Zoho Cliq addon) | ₹1,80,000+ (third-party) | ₹1,80,000+ (third-party) |
| AI Calling / Auto-Dialer | ₹1.5/min (built-in) | ₹36,000+ (PhoneBridge) | ₹60,000+ (third-party) | ₹48,000+ (third-party) |
| Lead Enrichment | Included | ₹24,000+ (addon) | ₹36,000+ (Clearbit) | ₹60,000+ (ZoomInfo) |
| Lead Discovery | Included (200 credits/user) | Not available | Not available | Not available |
| Estimated Total/Year | ₹1,20,000 - ₹1,50,000 | ₹2,64,000+ | ₹13,26,000+ | ₹6,03,000+ |
The difference is stark. LeadSense delivers WhatsApp, AI Calling, enrichment, and discovery as core features, not expensive add-ons. For a 10-person Indian sales team, the savings range from ₹1.1 lakh to ₹12 lakh per year compared to alternatives.
Why Indian MSMEs Prefer LeadSense Pricing
Pricing a CRM for the Indian market requires understanding that Indian SMEs operate differently from Western businesses. Average deal sizes are smaller, sales cycles are shorter, and communication happens primarily on WhatsApp — not email. Global CRM pricing models penalise Indian businesses in several ways:
- USD-denominated pricing means costs fluctuate with exchange rates. A tool that costs $15/user today might cost ₹1,350 next month if the rupee weakens. LeadSense pricing is fixed in INR.
- Per-feature pricing forces you to buy basic capabilities separately. Need WhatsApp? That is an add-on. Need calling? Another add-on. Need reporting? Upgrade to the next tier. LeadSense includes everything in the Growth plan.
- Contact-based pricing punishes growth. HubSpot's free plan caps at 500 contacts; the next tier jumps to ₹4,000+/month. LeadSense Growth has unlimited contacts from day one.
- Annual lock-in contracts with no monthly option create cash flow pressure for small businesses. LeadSense offers monthly billing with no commitment, and a 20% discount for those who choose annual.
The result: an Indian MSME using LeadSense pays a predictable, affordable monthly fee and gets every tool they need to manage their sales pipeline professionally. No hidden costs, no upgrade traps, no currency surprises.
Billing and Pricing FAQ
Start Your 14-Day Growth Trial Today
No credit card. No setup fees. Full access to WhatsApp API, AI lead scoring, and AI Calling for 14 days. Then choose your plan — or stay on Starter free forever.